What needed to change.
Improve how customer conversations, contact information, and repeatable communication workflows are organized across business operations.
All WorkProject · Software, CRM, AI & Business Automation
Better Gas — CRM, WATI & Business Automation
CRM, WATI, and workflow-automation implementation documented through approved customer-management, contact, chatbot, and automation project assets.
Client / OrganizationBetter Gas Energy Services Limited
What the engagement covered.
CRM configuration, WATI setup and management, WhatsApp customer operations, workflow automation, and chatbot-supported processes.
How the work was approached.
Connect customer information and communication workflows so repeatable operational actions can be managed through structured systems rather than disconnected manual steps.
Technology Used
CRMWATIWhatsApp BusinessWorkflow Automation
