Browse published thinking and practical guides in this editorial category.
Banking & FintechFintech Onboarding in Lagos: Reduce Drop-Off Without Weakening KYC. A practical guide for fintech onboarding teams and applicants in Lagos, covering operating constraints, execution and what to measure.
Read article
Banking & FintechPayment Reconciliation for Nigerian SMEs: A Practical Workflow. A practical guide for retailers and finance operations teams in Nigeria, covering operating constraints, execution and what to measure.
Read article
Banking & FintechFailed Bank Transfers: Better Customer Communication in Mobile Apps. A practical guide for digital banks and mobile-app customers in Nigeria, covering operating constraints, execution and what to measure.
Read article
Banking & FintechOpen Banking Consent in Nigeria: Designing for Customer Control. A practical guide for fintech product owners and banking customers in Nigeria, covering operating constraints, execution and what to measure.
Read article
Banking & FintechAbuja Microfinance Digitization: Which Customer Journey Comes First?. A practical guide for microfinance teams and customers in Abuja, covering operating constraints, execution and what to measure.
Read article
Banking & FintechFraud Controls That Do Not Punish Legitimate Fintech Users. A practical guide for payments risk teams and account holders in Lagos, covering operating constraints, execution and what to measure.
Read article
Banking & FintechNigeria to Canada Remittances: Improving Status Visibility and Trust. A practical guide for remittance providers and cross-border families in Canada / Nigeria, covering operating constraints, execution and what to measure.
Read article
Banking & FintechFintech UX in Germany: Accessibility Meets Secure Authentication. A practical guide for digital finance users and product teams in Germany, covering operating constraints, execution and what to measure.
Read article
Banking & FintechUS Banking Apps: Building Customer Confidence During Account Changes. A practical guide for retail banking customers and digital teams in United States, covering operating constraints, execution and what to measure.
Read article
Banking & FintechMerchant Payout Fraud: Making Exception Handling Clearer. A practical guide for marketplaces and payment operations teams in Nigeria, covering operating constraints, execution and what to measure.
Read article